Shimano Reel Repair

[FlyPelican]

So first off, I am NOT mechanically inclined...especially when it comes to things with small parts. So when a friend dunked my fairly new Shimano Chronarch reel while wading, I knew I needed to get someone to break it down and clean it for me.

I took a chance and mailed it directly to Shimano as the wait times at places like FTU and David's in Rosenberg were longer than I wanted to be without my reel.

3.5 weeks later, got it back in the mail. They cleaned it and replaced the drive gear, pinion gear and bearings...at zero cost to me other than shipping to them. They even paid return shipping.

It's good as new!

I love good service!

- FP

[Steve_A]

I've done the same and have gotten great service from them. Reels that couldn't be repaired or been discontinued, they have replaced for the $25.00 service fee.

[Root Canal]

Good to know that's an option. Thanks

[Curmudgeon]

Nice. I had a reel guy, but he retired. I’ll keep this in mind for the future.


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[plugger]

Wow ! I’m surprised they did all that at no charge . It’s not like it was a defective product .

[FlyPelican]

I was shocked, Plugger!

- FP